Out of the Crisis – What Would Deming Do?
Date & Time
Tuesday, June 7, 2022, 10:45 AM - 11:10 AM

In 1982 Dr. Edwards Deming published a book called "Out of the Crisis" that explained his frustration leading up to the prior decade. He was 82 years old; he wasn't writing this as a get-rich management consulting book - Dr. Deming wrote it as a stark warning for everyone: Manufacturing, health care, government and education alike. Fast forward forty years and imagine what he would say if he were alive today. Take, for example, the Knight Capital story, a configuration mistake in a High-Frequency Trading (HFT) algorithm that purchased an errant 150 different stocks in 45 minutes at a total cost of around $7 billion. In this presentation, we will look at the Knight Capital incident through the dual lenses of fundamental DevOps principles and Dr. Deming's System of Profound Knowledge.