Chief Availability Officer (CAO)
An engineer by trade and coach by passion, building skillful development and IT teams has been a trademark of Lou Senko’s career. Lou brings more than 20 years of experience leading architectural design, development, implementation and integration of enterprise-wide solutions to meet global business, financial and market demands to Q2. His organization is responsible for the availability, performance and quality of the solutions being delivered, and the security and compliance of the environments they are delivered from. This aligns hosting and support with security and compliance under a single organization. Known for his prowess at reengineering organizations, Lou has a successful history of aligning teams with strategic roadmaps to deliver scalable, resilient and value-driven services. He also offers unique expertise in corporate mergers and acquisitions, participating in more than 25 M&A deals throughout his career. Prior to Q2, Lou served as the director of technology at the Michael & Susan Dell Foundation. Lou also served for 12 years at Activant Solutions before its merger with Epicor Software Corp, where he stayed on as the senior director of global support operations. Lou holds an advanced degree in electrical engineering from Northern Alberta Institute of Technology, and he and his family landed in Austin in 1999. Now an active member of Austin’s community, Lou serves as president for Austin’s Society of Information Management and serves on several industry advisory boards. He is a sought-after resource for banking, credit union and technology journalists, has been featured on a number of industry podcasts and enjoys speaking to technology leaders throughout the U.S. Lou is an active mentor for an undergrad team at the McCombs School of Business and mentors students in the Westlake High School Business Incubator program. Lou was recently recognized with the Austin IT Executive of the Year award for 2019, while his team won Q2’s coveted team of the year award.