DevOps bandwidth is consumed by repetitive requests and tasks from organizational end users. While automation is perceived as the solution to everything, without careful planning, using automation for self-serve DevOps can inadvertently introduce even more toil for operators and end users alike.

In this session, Shaked Askayo will review several approaches for reducing DevOps toil, including service catalogs, internal developer platforms, workflow automation, chatbots and conversational AI, empowering participants to better navigate the various solutions available today.