Name
LIVE - Digital Transformation: Optimizing the Customer Experience with AI and Automation
Date & Time
Wednesday, September 13, 2023, 1:30 PM - 2:15 PM
Description

This panel discussion titled "Digital Transformation: Optimizing the Customer Experience with AI and Automation" will feature a distinguished panel of thought leaders who will delve into the essential strategies for business leaders to successfully implement digital transformation initiatives, with a special focus on leveraging artificial intelligence and automation tools to enhance the customer experience.

Key Takeaways:

  • Best practices for the implementation process -Roadblocks faced while optimizing the customer experience within a digital framework
  • How to overcome these challenges
  • Measuring the success of digital transformation initiatives

This discussion promises to be an enlightening exploration of how businesses can adapt, innovate, and thrive in the rapidly evolving digital landscape while keeping the customer experience at the forefront of their strategies.

Speakers

Amanda Razani
Custom Content Editor, Techstrong Group


Jon Arnold
Tech Leader, Speaker and Analyst, J. Arnold and Associates


Carm Taglienti
Chief Data Officer, Insight

Amanda Razani Jon Arnold Carm Taglienti