Dave Owczarek (he/him) is a senior reliability manager who most recently ran SRE for Adobe Sign, one of the largest digital signature platforms on the planet. His latest mission is to use the arts - speaking, writing, and illustrating - to bring clarity to confusing concepts and inspire innovation in how we build and operate services. Dave has operated lots of services at scale over a 30+ year career, from the first versions of Monster board back in the 90s to some of the largest web hosting providers. When not focused on the SRE experience, you will probably find him playing a guitar somewhere, most likely a Fender.