Name
Out of the Crisis - What Would Deming Do?
Description

In 1982, Dr. Edwards Deming published a book called "Out of the Crisis," which dealt with his frustration about the previous decade. He was 82 years old; he wasn't writing this as a get-rich management consulting book. Dr. Deming wrote it as a stark warning for everyone in manufacturing, health care, government and education alike. Fast forward 40 years and imagine what he would say if he were alive today. Take, for example, the Knight Capital story, a configuration mistake in a high-frequency trading (HFT) algorithm that purchased an errant 150 different stocks in 45 minutes at a total cost of around $7 billion. In this presentation, we will look at the Knight Capital incident through the lens of some fundamental DevOps principles and in the context of Dr. Deming's System of Profound Knowledge.

John Willis