Jimmy Alvarez is the Principal Technical Marketing Manager for Red Hat Insights. He focuses most of his time on gathering feedback to improve the product and creating reusable content for many organizations across the company. He is an experienced leader across internal organizations and is a source of knowledge cross-pollination for Product Management, Sales, Services, Support, and Education teams. With more than 20 years of experience working in the technology industry, Jimmy has earned roles that have consistently increased in responsibility. These roles include systems administration, pre-sales/post-sales, and technical marketing.