Believe it or not, cloud technology is still in its infancy. As we move toward hybrid working models, cloud transformation will evolve from this relatively immature state to a new focus on innovation. And while there is a 92% cloud adoption rate amongst businesses, 53% of those companies fail to realize substantial value from their cloud investments. It is now more critical than ever for business leaders to understand what factors sit at the heart of Cloud 2.0 in order to reap the benefits of the technology in 2022.