If you're wondering How does ITIL 4 maps and or aligns with other frameworks and movements such as Agile, DevOps, SRE, and Lean, this session is for you!

In this session, we will cover basic concepts of the above best practice and demonstrate how ITIL 4 is consolidating the best of every world to make sure all teams sing to the same sheet of music.

You'll leave this session understanding:

• What ITIL 4 is bringing to the table
• How does ITIL 4 align with Agile, DevOps, SRE, and Lean
• What you need to do to effect the change within IT and apply those best practices