In this session, we will explain how to use the ITIL4 framework to manage the life cycle of DX projects and achieve success. We will show you how the guidance provided by ITIL4 can be applied to your DX initiatives using specific examples and best practices.
You'll learn:

• ITIL4 Overview: An overview of key ITIL4 concepts, practices and process models.
• Integrating DX and ITIL4: Delve into how to leverage ITIL4 to drive success in your DX initiatives.
• Applying the life cycle model: We will explain the specific methodology for applying ITIL4 to each stage of a DX project.

Top three takeaways from the seminar:

• Benefits of using ITIL4 for DX: Deepen your understanding of how ITIL4 practices contribute to the success of DX projects.
• Practical knowledge of life cycle management: Learn how to effectively utilize ITIL4 at each stage of planning, execution, monitoring and improvement of DX projects.
• Achieving sustainable change: Learn practical approaches and tools for continuous service improvement and strengthening your organization's ability to transform.

Through this seminar, participants will understand how to specifically apply the ITIL4 framework in the context of DX and gain strategic insights to maximize business value.

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