Name
Harnessing AI to Augment ITIL Processes for Enhanced Customer Value
Date & Time
Tuesday, June 25, 2024, 11:00 AM - 11:30 AM
Description

In today's dynamic business landscape, organizations are constantly seeking innovative solutions to streamline operations, enhance decision-making, optimize efficiency, and elevate customer experiences. Many are exploring the relationship between AI and ITIL and developing integrations that are revolutionizing business processes and driving unparalleled value for customers. Join Ernest Toh as he navigates the benefits of a synergy between AI and ITIL and its incredible potential to digitally transform organizations.

3 takeaways:

  1. The potential of AI implementation in solving problems in your business
  2. The benefits of the ITIL process in your AI implementation roadmap
  3. The value creation of the ITIL process and AI implementation for your customers
Ernest Toh