Name
Powering ITSM Innovation with AI
Date & Time
Tuesday, September 17, 2024, 10:00 AM - 10:30 AM
Description

Unlock the full potential of Large Language Models (LLMs) to revolutionize your ITSM processes and stay ahead in the AI-driven future.

This session dives deep into the mechanics of LLMs, advanced prompt engineering techniques, and real-world applications within ITSM, offering actionable insights for enhancing efficiency and innovation.

Top 3 takeaways:

  • Understanding LLMs: Grasp the core concepts and functionalities of LLMs in ITSM.
  • Optimizing Prompts: Learn to craft effective prompts to maximize LLM performance in your environment.
  • Real-World Applications: Discover practical use cases of LLMs that drive ITSM excellence.

Cesar Monteiro Fernando Baldin