Transforming ITSM with AI
September 17, 2024
Join us for an informative online event as we explore the current state of Artificial Intelligence (AI) in IT Service Management (ITSM). In an era marked by escalating complexity in IT environments, the adoption of AI presents new opportunities for organizations to streamline operations and enhance efficiency.
DevOps-Driven ITIL Transformation: Accelerating Service Delivery in 2024
October 29, 2024
ITIL and DevOps are not direct managers of IT but serve as best practice frameworks that enable and enhance IT management. Explore how these methodologies, when integrated, create a powerful synergy that elevates the efficiency and innovation within IT operations. Join us to understand how to leverage the strengths of ITIL and DevOps as collaborative tools for optimal IT management.
How Gamification Transforms Project Management into a Team Sport
November 21, 2024
The biggest issue with cybersecurity is that organizations have limited resources. As such, the difference between a catastrophic breach involving critical assets that leads to fines being levied and a comparatively minor breach is the maturity of the best project management practices being relied on to manage IT environments.
Observability Drives Modern Best DevOps Practices
December 5, 2024
The rise of observability platforms is now making it possible to proactively discover potential issues long before they ever impact IT services. Come learn how metrics, logs and traces are being aggregated in a way that reduces the number of major incidents DevOps teams need to triage and manage.
*Event name and date are subject to change.