Name
AIOps for Modern Incident and Change Management
Description

It is no doubt that IT operations have progressed from the spreadsheet-based methods of the early 2000s, moving from manual entry to simple macros, and now to automation. Automation as a standalone may not be enough. Modern IT operations solutions need to be fully capable of ingesting large volumes of data across a mosaic of different data metrics. While basic automation for incident and change management offers a small respite for IT teams, there is far more that can be done to increase their efficiency through technologies such as cloud and Artificial Intelligence. In the modern age, there are three prevailing solutions for those looking to implement AIOps: DIY, domain-specific, and domain-agnostic. AIOps is an integral component of digital transformation and choosing the correct platform is crucial to keeping the digital transformation journey on the right track. Companies rely on solutions that not only meet the immediate business needs but can adapt and grow as the company expands in the future. Effective AIOps continuously monitors, engages, and acts just like the IT teams of tech-antiquity but in a fully autonomous capacity. The goal of an AIOps platform is to enhance your IT team’s abilities to respond to critical alerts faster, address issues more comprehensively, and eliminate the silos typically associated with IT operations. The benefits of AIOps include increased observability over the full stack of applications, integrating various platforms to monitor a wide range of data types, and proactively address incidents. Participants will learn the differences between the three categories of AIOps and gain an understanding of which option may be best for their enterprise environment. This session will cover the interplay of AIOps with digital transformation and offer visibility into what is on the horizon for next-generation IT operations.

Puru Amradkar
Date
Wednesday, July 14, 2021
Time
2:30 PM - 3:00 PM (EDT)