Damon Edwards is a senior director working on automation and AI products at PagerDuty. Previously, Damon was a co-founder of Rundeck, the makers of the popular open source runbook automation platform acquired by PagerDuty in 2020. Prior to Rundeck, Damon was the managing partner of DTO Solutions, a DevOps and operations improvement consultancy. Damon has spent the past 24 years working with both the technology and business ends of IT operations. He is noted for being a leader in porting cutting-edge DevOps techniques to large-scale enterprise organizations. Damon is a frequent conference speaker and writer who focuses on operations improvement topics.