September 17, 2024
EDT - 9:00 AM - 1:00 PM
UTC - 1:00 PM - 5:00 PM
Athens - 4:00 PM - 8:00 PM
PDT - 6:00 AM - 10:00 AM
Transforming ITSM with AI
A Journey into the Future
Come learn how ITIL lays the foundations for embracing IT automation at levels of scale that will be required as IT environments become increasingly complex to manage.
About Event
Join us for an informative online event as we explore the current state of Artificial Intelligence (AI) in IT Service Management (ITSM). In an era marked by escalating complexity in IT environments, the adoption of AI presents new opportunities for organizations to streamline operations and enhance efficiency.
During this session, we will explore how ITIL principles provide the groundwork for integrating AI-driven automation into ITSM practices. By leveraging AI technologies, organizations can navigate the intricate landscapes of modern IT environments with greater agility and precision.
Our speakers will offer invaluable insights into the evolving landscape of AiTSM, highlighting key trends, challenges, and opportunities. From intelligent incident management to predictive analytics and proactive problem resolution, discover how AI is revolutionizing traditional ITSM best practices.
Whether you're an IT professional, a business leader, or an AI enthusiast, this SKILup Day will broaden your understanding of the transformative potential of AI in ITSM. Don't miss this opportunity to gain actionable insights towards harnessing the full power of AI in managing complex IT ecosystems. Register now to secure your place!
Agenda
8:45 AM - 9:00 AM (EDT) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:00 AM - 9:30 AM (EDT) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:30 AM - 10:00 AM (EDT) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10:00 AM - 10:30 AM (EDT) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10:30 AM - 11:00 AM (EDT) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11:00 AM - 11:30 AM (EDT) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11:30 AM - 12:00 PM (EDT) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:00 PM - 12:30 PM (EDT) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:30 PM - 1:00 PM (EDT) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1:00 PM - 1:30 PM (EDT) |
Event Speakers
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