The overcrowded global healthcare system these day and the challenges that arise during the coronavirus pandemic raise a question of what the future holds for healthcare. Healthcare providers have had to come up with ways to deal with the pandemic and accelerating the digitization process. Today, digital health technologies is one of the fastest growing sectors in healthcare and it is clear that the implementation and development of telehealth has many advantages and bring great value to both medical practitioners and patients. But the key remaining issue is how to successfully incorporate tele-health in the existing workflows, and what challenges and difficulties can occur in that transition. As a digital software company, we have proven expertise in the virtual administration of areas as diverse as mental health, general medicine and genetic testing. We understand that using a virtual healthcare platform is a major concern as the possibility of disseminating false information can cause harm to users and particularly, it is also difficult for health providers to find a suitable platform for their organization. So through this conference, I will outline how my team and I using digital to help with marketing, bookings, billings, delivery (2 way video, at home or clinic) and post consultation follow up processes that is proven to help automate much of the everyday work to empower practitioners in the delivery of valuable service to customers.

Things I want people to take away from my session:

• Telehealth must-have features
• Impact of tele-health technology on the healthcare workforce
• Essential considerations to digitizing healthcare
• Valuable insights and expertise on how to be best equipped for the rapidly evolving and exciting landscape of tele-health